Rule-based automation
Follows fixed rules you define.
- Send a WhatsApp reminder the day before a booking
- Generate an invoice when a job is completed
- Route a request to the right manager for approval
AI automation services in Singapore
AI Automation In Singapore, Built Around Your Workflow.
Exactflo builds AI automation for Singapore SMEs: AI that answers and qualifies enquiries, reads delivery orders, handles bookings and prepares marketing content, connected to one custom system your team works from every day.
Built for your process
Staff take over anytime
Supported after launch
AI Automation Explained
What AI automation means for an SME
AI automation uses artificial intelligence for the work that normally needs a person to read, understand or decide: replying to a customer enquiry, pulling details out of a document or turning a rough idea into a plan.
On its own, AI is just another tool. It becomes useful when it is connected to your records, your WhatsApp channel and the rules your business already follows, so every AI result lands in the right place and the right person is notified.
AI automation
Understands messy, unstructured input.
- Read a customer's WhatsApp enquiry and draft a reply
- Extract SKUs and quantities from a delivery order
- Turn a raw campaign idea into a six-scene storyboard
Most businesses need both. We build them into one system, so AI and rules work from the same records.
What We Build
AI automation use cases for Singapore SMEs
Each of these is running for a real Singapore business. Most projects start with one and add more once the first workflow is stable.
AI enquiry handling
AI replies to repetitive product, pricing and service enquiries on WhatsApp or your website, using business information you approve.
Built for KKPL
Lead qualification and routing
AI filters spam, qualifies genuine enquiries and assigns them to the right salesperson, with live chat handover when a person should step in.
Built for KKPL
AI document recognition
Upload a delivery order and AI extracts the SKUs and quantities, then updates inventory records without anyone retyping them.
Built for KKPL
AI booking agent
Handles booking enquiries, confirms arrangements and follows up automatically, connected to schedules and staff assignments.
Built for AMD, MGT & Prestigze Asia
Inventory forecasting
Tracks incoming and outgoing stock, flags low stock and forecasts future requirements to support purchasing decisions.
Built for KKPL
AI content and storyboards
Turns raw campaign ideas and market trends into structured concepts, six-scene storyboards and image and video prompts.
Built for WERK
You Stay In Control
AI handles the repetitive part. Your team makes the calls.
Every AI workflow we build has clear handover points, so automation speeds things up without taking decisions away from your staff.
AI replies are based on the business information you approve, not guesses.
Staff can step into any conversation and continue it personally.
Important steps can be checked by a person before records are updated.
Admins, staff and customers each see only what their role allows.
AI results flow into your dashboard, reminders and reports instead of yet another separate tool.
Business data belongs to your company, with export arrangements stated in the agreement.
AI Systems We Have Built
AI automation already at work in Singapore businesses
What each client handled manually before, and the AI system we built to take it over.
KKPL
AI Lead, Delivery Order and Inventory Forecasting System
- AI enquiry handling, lead qualification and spam filtering
- Sales agent assignment with live chat handover
- AI delivery order recognition with automatic SKU and quantity extraction
- Low-stock monitoring and inventory forecasting
KKPL can manage qualified sales enquiries, delivery orders and inventory from one centralised system. AI document recognition speeds up delivery processing and stock updates, while forecasting provides clearer visibility for future purchasing decisions.
AMD, MGT & PRESTIGZE ASIA
Booking, Workforce and Operations Management System
- AI booking agent for booking enquiries
- Booking confirmation and follow-up
- Recurring shift schedules with WhatsApp reminders
- Attendance check-in, payroll and claims support
Booking enquiries, staff records, schedules, attendance and assignments can be managed through one centralised workflow, reducing manual coordination across daily operations.
WERK
AI Marketing Idea and Storyboard Generation System
- Market trend research as creative input
- AI marketing idea generation
- Six-scene storyboard generation
- AI image and video prompts for every scene
WERK can transform raw campaign ideas and market insights into structured scene-by-scene storyboards, helping the team reduce pre-production work and show clients how an advertising concept may flow before filming begins.
Is It A Fit?
Is AI automation right for your business?
AI automation pays off when the same kind of work lands on your team every day. It is likely a good fit if:
- Your team answers the same product, pricing or booking questions every day
- Spam and low-intent enquiries take time away from genuine customers
- Staff retype information from delivery orders, invoices or forms
- Bookings, reminders and follow-ups depend on someone remembering
- Stock, jobs or leads are tracked across spreadsheets and WhatsApp chats
- Management lacks a clear, live view of daily operations
How It Works
How an AI automation project runs
We start from the way your team works today, not from a generic AI tool.
01
Share your workflow
Record your screen, share an SOP or explain the steps your team repeats every day.
02
We build it
We design, configure and develop the AI and automation into a working business system.
03
Test and validate
We test the AI with real scenarios and refine it until it fits production use.
04
Run in production
Your team goes live with support, monitoring and ongoing improvements from our side.
Pricing
How AI automation pricing works
Every system is scoped to your workflow, so we quote after understanding it. The price depends on the number of modules, user roles, automation rules and integrations.
One-time setup fee
Covers scoping, design, development, testing and launch of your workflow.
Monthly fee
Covers hosting, maintenance, monitoring, support and continued access. The amount depends on the agreed package.
AI and WhatsApp usage
AI and WhatsApp platforms bill by usage, so these costs may be separate. We clarify them before implementation.
AI Automation FAQ
Questions about AI automation
Straight answers to what Singapore business owners ask us most.
More answers on our FAQ pageWhat is AI automation?
AI automation uses artificial intelligence to handle work that normally needs a person to read, understand or decide, such as replying to an enquiry, reading a delivery order or drafting marketing content. It is combined with rule-based automation like reminders, approvals and record updates. For an SME, it means fewer repetitive tasks for staff while the business stays in control of every customer conversation and record.
What can AI automation do for a small business in Singapore?
Common uses include answering repetitive enquiries on WhatsApp or your website, qualifying and assigning leads, filtering spam, extracting SKUs and quantities from delivery orders, handling booking enquiries, forecasting stock and turning raw campaign ideas into storyboards. We have built each of these for Singapore businesses, usually together with WhatsApp reminders, dashboards and reporting in one system.
Will AI replace my staff?
No. The AI takes over the repetitive first steps, such as initial replies, data extraction and routine follow-ups, so your team can spend its time on genuine customers and decisions. Staff can take over any conversation, and workflows can be designed so a person reviews important steps before records are updated.
Can AI reply to customers on WhatsApp?
Yes. AI can prepare or send replies based on business information you approve, qualify the enquiry and hand genuine opportunities to the right salesperson. Your team can take over the conversation at any time. WhatsApp template approval and platform rules still apply, and we plan for them during scoping.
How long does it take to build an AI automation system?
It depends on the number of workflows, user roles and integrations involved. A simple automation setup can usually be completed within a few weeks, while a multi-role system with AI, WhatsApp automation and reporting takes longer because it needs more planning and testing. We confirm a realistic timeline after reviewing your workflow.
How much does AI automation cost for an SME?
Pricing depends on scope: the number of modules, user roles, automation rules, integrations and support needs. Custom systems usually have a one-time setup fee and a monthly fee for hosting, maintenance and support. AI and WhatsApp usage may be charged separately because those platforms bill by usage. We give a proper quote after understanding your workflow.
Is our business data safe, and does it stay ours?
Your business data belongs to your company. Systems are hosted on established cloud infrastructure with encrypted HTTPS connections, and each user only sees what their role allows. Data export and continuity arrangements are stated in the project agreement.
Do we need to change how our team works?
No. We start by understanding your current workflow, then build the AI and automation around it instead of forcing your team into a generic tool. Most projects start with one painful workflow and expand once the team is comfortable.
Start With One Workflow
Tell us what your team repeats every day
Describe the enquiries, documents or follow-ups that take up your team's time. We will get back to you within one business day with how AI automation could handle them.
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